Question 1

Why reserve directly with us?

Accepted Answer

Booking directly means a personal connection with the team looking after your stay, without third-party booking platform fees. It can also mean a lower total price than booking through Airbnb or Vrbo, depending on the home and dates. You'll receive clear pricing and have someone to speak with as your plans come together.

Question 2

Why don't you offer instant booking?

Accepted Answer

We like to get to know a little about your trip before confirming your stay. Who's coming, what brings you together, and what would make the home feel right for you? Confirming each reservation personally gives us time to answer your questions and work through the details. You'll have a personal point of contact from your first inquiry through your stay.

Question 3

Where are your homes?

Accepted Answer

Our collection spans the coast, mountains, cities, and countryside.

You'll find homes in 30A and Alys Beach, Hilton Head, Miami, Montauk, and Nantucket; in Vail, Aspen, Chamonix, and the Dolomites; and across Italy, the South of France, Lisbon, and Costa Rica. We also offer residences in Nashville, California, Portland, Seattle, and the Catskills.

Each home is personally selected, with the same attention to setting, design, and comfort wherever you travel.

Question 4

What can you arrange beyond the home?

Accepted Answer

A kitchen stocked with your favorites, a private chef for an evening, or a car waiting when you land—we're here to help with the details.

Our concierge can arrange private chefs and bartenders, daily housekeeping, beach service, in-home spa treatments, groceries before arrival, flights, private transfers, car rentals, yacht charters, ski access, and dining reservations. We can also help plan private celebrations at homes that welcome them.

Tell us what you have in mind, and we'll talk through the possibilities. Services are priced separately and can be requested before or during your stay, subject to availability.

Question 5

How do I get started?

Accepted Answer

Send us your destination, dates, and how many people are traveling. If you already have a particular home in mind—or a few things on your wish list—let us know.

Within a day, and often within hours, we'll get back to you with suitable homes and complete pricing. From there, we'll work through any questions and help you find the best fit.

Question 6

How is payment handled?

Accepted Answer

Your reservation is confirmed with a signed rental agreement and the payment outlined in your proposal. The agreement is with Spaces of Luxury, LLC, which handles your payment directly and securely.

You'll receive written confirmation of your reservation and a receipt for each payment. For stays booked well in advance, payment is divided into two installments. Your proposal will clearly set out the amounts and due dates.

Question 7

What if plans change?

Accepted Answer

We'll share the full cancellation terms with your proposal, before you sign or make a payment. Those terms remain the same once your stay is confirmed, and we're happy to talk you through them so you know what to expect.

Spaces of Luxury

Frequently Asked Questions