Contact Information
We're here to help. Whether you're planning a stay, have a question about an existing reservation, or want to discuss a concern, please reach out.
General Inquiries
Email: spacesofluxury@gmail.com
We respond to general inquiries within 2 to 3 business days.
Reservations and Guest Support
For questions about a current or upcoming reservation, contact us at spacesofluxury@gmail.com. Whenever possible, include your reservation number or booking platform to help us assist you faster.
We respond to reservation and booking questions within 48 hours.
Refund and Billing Questions
If you have a question about a charge or refund, please contact us directly before disputing a charge with your bank or card issuer.
Email: spacesofluxury@gmail.com
We can typically resolve refund and billing questions within 3 to 5 business days. For full details, see our Refund Policy.
Event Requests
Events require prior written approval. If you are planning a gathering of more than 20 people, or any gathering involving catering, amplified music, entertainment, or other vendors, submit your request at least 30 days before the event date.
Include the event type, total expected attendance (including anyone not staying at the property), event hours, and every vendor you intend to engage.
Email: spacesofluxury@gmail.com
Event approval requirements, the event fee, the increased damage deposit, and vendor insurance requirements are set out in the Rental Agreement and summarized in our Refund Policy.
We respond to event requests within 5 to 7 business days.
Privacy Inquiries
For questions about how we handle your personal information, or to exercise your privacy rights (access, correction, deletion, opt-out), please contact:
Email: spacesofluxury@gmail.com
For full details, see our Privacy Policy.
We respond to privacy requests within 7 business days.
Media and Business Inquiries
For press, partnership, or other business inquiries, email spacesofluxury@gmail.com with a brief description of your inquiry.
